Treasure Island Resort & Casino

Company Policies

Updated: December, 15 2022

Alcohol

Alcohol is available for sale on the casino floor as well as in several of our restaurants and room service. Guests may purchase beer, wine and mixed drinks with cash, credit card, room charge or by redeeming points. Alcohol is sold on the casino floor from 8am to 2am Monday through Sunday. Alcohol will be sold through room service and various restaurant outlets with times and selections depending on the outlet. Outside alcohol prohibited. Must be twenty-one (21) years of age or older to consume alcohol. Servers have the right to refuse service. Underage guests are not permitted to sit at any of the bars.

We accept the following forms of ID:
United States issued drivers license
Passports
United States active military ID
Prairie Island Tribal ID

Events

Minors twelve (12) years of age and older are permitted to attend events and banquets held at Treasure Island Resort & Casino unless otherwise specified. Any minor under the age of eighteen (18) must be accompanied by a legal guardian to attend. Use of cameras and video recording devices, including cellphones, is prohibited in the Event Center and may result in your removal. No refunds will be issued. No glass bottles or cans allowed in the Event Center.

General Promotional Rules

Must be an Island Passport Club member. Must be eighteen (18) years of age or older to participate. Must be present to win. Treasure Island Resort & Casino reserves the right to cancel or alter any promotion at any time without prior notice. Employees and anyone living in the same household of an employee, advertising agencies and/or vendors of Treasure Island Resort & Casino are not eligible. All decisions of management are final. Prize winners are responsible for all applicable taxes. Other rules and restrictions may apply. See Island Passport Club for details.


Hotel Policies

Terms of Service

Check in begins at 4pm; check out is 11am. All guests must be 21 years of age to register, photo identification is required upon arrival. A valid credit card with matching photo ID are required for reservation and at check-in. All cash, coupon and complimentary rooms are subject to a $10 resort fee per night and all applicable lodging taxes.

We will make every attempt to accommodate special requests (i.e. king or queen beds, particular room, non-smoking). However, because circumstances beyond our control occasionally arise, we reserve the right to provide the closest possible alternative without advance notice.

The hotel maximum length of stay is 7 nights.

Room rates are based on the number of adults over the age of 18, although the registered guest must be 21 or older, with a valid government issued ID.

A $25 late check-out fee will be charged for every additional hour if you fail to check out by 11am, unless prior arrangements are made at the front desk.

Pet Policy

Treasure Island does not allow pets, ADA defined service animals are welcome in the hotel (must be registered with front desk during check-in).

Firearm Policy

Treasure Island Resort and Casino is a firearm free facility.

Guarantee Policy

You are required to provide a credit card to guarantee this reservation. The credit card guarantees that a hotel room will be held for you until 12am. The credit card provided will be authorized at 8pm the day of arrival for first night’s room and tax, insufficient funds will result in the cancellation of your reservation. Any outstanding fees must be paid prior to any future hotel stays.

24 Hour Cancellation Policy

If you wish to cancel your reservation, please do so 24 hours prior to arrival to avoid cancellation penalties. Should you cancel this reservation after 4pm, 24 hours prior to arrival, one night’s room and tax will be charged to this credit card. Please cancel your reservation via the initial booking source. If the initial booking source is unavailable for cancellation, please call us at 1-888-867-STAY.

Complimentary or Discounted Rooms

Rates are guaranteed when the reservation is made, if you would like to apply a discount or use your points please call 1-888-867-STAY. Rates will not be adjusted at time of check in.

Smoking

To protect the health and safety of our guests, team members and Tribal community, smoking and vaping are suspended at Treasure Island Resort & Casino. For guests who wish to smoke, please visit one of our designated smoking areas. In addition, smoking is still permitted in select guest hotel rooms in the Buffalo Tower.

Under 18

Minors, persons under the age of eighteen (18), are not permitted to participate in the gaming opportunities offered by Treasure Island Resort & Casino and are not permitted in gaming areas. Parent(s) or legal guardian(s) must accompany minors at all times. To reserve a hotel room the guest must be at least twenty-one (21) years of age or older. Persons age twelve (12) and older are permitted to attend events held in the Island Event Center and other banquet areas when accompanied by a legal guardian unless otherwise specified. Kids Quest is a supervised child care solution for kids six (6) weeks to twelve (12) years that is provided on property for a nominal hourly fee. Children under eleven (11) years in age must be accompanied by an adult in Xtreme Bowl and Xtreme Arcade.

Weapons

Firearms and other weapons are strictly prohibited on the premises.

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